Frequently Asked Questions

What types of events do you cater? We cater drop-off and on-site house events, generally for 8 to 30 or so guests. Perfect for dinner parties, small celebrations, or other occasions, 

We provide buffet style parties with proper advance notice and is subject to our availability. We can also do drop off only (meaning we prepare food and drop it off to your home (8 or more guests) chafing dishes are NOT provided for drop off-only. It is recommended to book as soon as you have a date / time in mind,

Services for buffet Include: 

✔️ Delivery / fuel cost

✔️ Set‑up

✔️ One buffet or sit-down dinner party server

✔️ Food temperature monitoring

✔️ One tray server / cleanup assistant

✔️ Breakdown of equipment

Do you offer weekly meal delivery? At this time, we do not provide weekly meals, we're sorry. However, it is something we are considering for 2027. Please check back with us then.

How far in advance should I book? As early as possible to secure your preferred date—especially during peak seasons, like Spring & Summer, as well as during holidays!

Pricing & Payment

What is your pricing structure? We have a few package deals listed on our menu page, otherwise you choose À la carte and that pricing varies based on seasonal ingredient costs, supplier rates, and labor intensity. This allows us to remain fair and flexible. We will provide you with a quote based on your selections. We can also design a menu for you, based on your budget. 

Do you require a deposit? Yes. A 50% deposit is due upon booking, with the balance due 3 business days prior to your event. Any date remains tentative on our colander until the deposit is received.

What forms of payment do you accept? Our preferred payment credit card that we process via a secure "Square" payment link that we email you. This way, you can input your own credit card information, or we can take the information over the phone. We're sorry, but we no longer accept any checks, Zelle or Venmo payments or anything of that nature. This protects both parties involved.

Are gratuities included? We have a service charge that is added to your invoice and covers all the services as outlined above. Additional gratuity is always appreciated for our kitchen staff that prepared your event food! We leave that solely at the discretion of the client.

Menu & Customization

Can you accommodate allergies or dietary restrictions? Absolutely. but only upon request. Just let us know as soon as you contact us, so we can make appropriate notations on your invoice and alert our kitchen staff as only certain equipment / ingredients can be used when accommodating guests with allergies or dietary restrictions.

Do you offer vegetarian or vegan options? Yes—but only upon request. We will be happy to provide you with that menu, please be aware it’s a limited menu at this time. We can email it to you upon request.

Can I customize the menu for my event? Yes! You can choose from anywhere on our menu. We are also happy to suggest dishes based on your budget and/or guest count.

Do you offer tastings before booking? Not currently. As a caterer mainly focused on small to mid-sized events, we prioritize production over tastings. However, our client reviews on Google and Yelp speak to the quality of what we deliver.

Logistics & Policies

Do you provide tableware, linens, or décor? We provide disposable plates, utensils, cups and napkins. No China, linens, silverware or glassware is available. Our staff will also not touch, move or clean breakables you wish to provide / use. We use disposable pans, lids, platters, utensils, cups and napkins only.

What are your deposit, refund & cancellation policies?

Deposit Requirements: 

A deposit of 50% of the total cost, as outlined on your invoice, is required. For events booked 30 days or more in advance, the deposit is due 30 days prior to the event date (when you book more than 30 days prior to event date). Once the deposit is received, your date will be secured on our calendar. 

The remaining balance is due one (1) week prior to the event.

For events booked with less than 30 days’ notice, the deposit is due upon receipt of the invoice. Your date will be secured once the deposit is received. Until then, your date remains tentative and may be offered to another client. To ensure your date remains available to you, we recommend submitting the deposit promptly. The remaining balance is due three (3) business days prior to the event.

Refund, Cancellation, and Rescheduling Policies:

When cancelled 30+ days prior to event date: Full refund of deposit, or deposit may be applied to a rescheduled date should we have the availability. Refunds are processed within 7 - 10 business days.

Cancellations 21 days prior to event: 50% refund of deposit. The remaining 50% may be applied toward a new deposit if rescheduling. Refunds are processed within 7–10 business days.

14 days or less prior to event: No refund. Reschedules will be treated as new bookings.

Rescheduling:

We understand that plans can change unexpectedly. If a reschedule is requested, we will apply all or 50% of the prepaid deposit to the new invoice, in accordance with the policies above. Rescheduling is subject to our availability and cannot be guaranteed.

Have other questions? Please send us an email at: ChefMicheleFurman@gmail.com 

Thank you for considering Furman's Flavors- "Where our flavors meet your celebrations!" 

We hope to hear from you soon!