Frequently Asked Questions

What types of events do you cater? We cater drop-off and on-site house events, generally for 8 to 30 or so guests. Perfect for dinner parties, small celebrations, or other occasions, 

We provide buffet style parties with proper advance notice and is subject to our availability. We can also do drop off only (meaning we prepare food and drop it off to your home (8 or more guests) chafing dishes are NOT provided for drop off-only. It is recommended to book as soon as you have a date / time in mind,

Services for buffet Include: 

✔️ Delivery / fuel cost

✔️ Set‑up

✔️ One buffet or sit-down dinner party server

✔️ Food temperature monitoring

✔️ One tray server / cleanup assistant

✔️ Breakdown of equipment

Do you offer weekly meal delivery? At this time, we do not provide weekly meals.

How far in advance should I book? As early as possible to secure your preferred date—especially during peak seasons, like Spring & Summer, as well as during holidays!

Pricing & Payment

What is your pricing structure? You choose À la carte or we can put together a menu based on your budget. Pricing varies based on seasonal ingredient costs, supplier rates, and labor intensity. This allows us to remain fair and flexible. We will provide you with a quote based on your selections. We can also design a menu for you, based on your budget. 

Do you require a deposit? Yes. A 50% deposit is due upon booking, with the balance due 5 days prior to your event. Any date remains tentative on our colander until the deposit is received.

What forms of payment do you accept? Our method of payment is credit or debit card. that we process via our secure "Square" payment link that we email you. This way, you can input your own credit card information that we do not see because "square" processes it. Square business processing has been around for many years. We're sorry, but we no longer accept checks, Zelle, Venmo payments or anything of that nature. This protects both parties involved.

Are gratuities included? We have a service charge (3%) that is added to your invoice and covers delivery, service and gratuity, Additional gratuity is always appreciated for our kitchen staff, but we leave that solely at the discretion of the client.

Menu & Customization:

Can you accommodate allergies or dietary restrictions? Absolutely. but only upon request. Just let us know as soon as you contact us, so we can make appropriate notations on your invoice and alert our kitchen staff because when food allergies or special dietary needs are involved, there's only certain equipment / ingredients that can be used when accommodating you.. 

Do you offer vegetarian or vegan options? yes, but we are limited in this area. Please contact us to further discuss these options.

Can I customize my own menu for my event? Yes! You can choose from anywhere on our menu. We are also happy to suggest dishes based on your budget and/or guest count.

Do you offer tastings before booking? Not currently. As a caterer mainly focused on small to mid-sized events, we prioritize production over tastings. 

Logistics & Policies:

Do you provide tableware, linens, or décor? We provide disposable plates, utensils, cups and napkins. We provide chafing dishes to keep hot food hot and a cold table to keep cold food cold. We do NOT provide China, linens, silverware or glassware. Our staff will also not touch, move or clean breakables you wish to provide / use. We use disposable pans, lids, platters, utensils, cups and napkins only. Chef Michele is the only one that will set up a dinner party table for you, with your own linens, dishes/ glassware...etc. There is an additional cost of $40 for this service.

What is your deposit, refund & cancellation policies?

Deposit Requirements: 

A deposit of 50% of the total cost, as outlined on your invoice, is required and is due upon receipt of the invoice you will receive when you decide to move forward. Once the deposit is received, your date will be secured on our calendar. 

The remaining balance is due 5 business days prior to the event.

For events booked with less than 30 days’ notice, please review refund policies below. To ensure your date remains available, we recommend submitting the deposit promptly. The remaining balance is due five (5) days prior to the event.

Refund, Cancellation, and Rescheduling Policies:

When cancelled 30+ days prior to event date: Full refund of deposit, or you can move the deposit and apply to a rescheduled date (should we have the availability). Refunds are processed within 3 - 5 business days.

Cancellations 20 - 29 days prior to event: 50% refund of deposit. The remaining 50% may be applied toward a new deposit if rescheduling. Refunds are processed within 3 - 5 business days.

19 days or less prior to event: No refund. Reschedules will be treated as new bookings with another 50% deposit required 

Rescheduling:

We understand that plans can change unexpectedly. If a reschedule is requested, we can apply all or 50% of the prepaid deposit to the new date, in accordance with the policies above.

 Rescheduling is subject to our availability and cannot be guaranteed.

Have other questions? Please send us an email at: ChefMicheleFurman@gmail.com 

Thank you for considering Furman's Flavors- 

"Where our flavors meet your celebrations!" 

We hope to hear from you soon!